<table width="100%"><tbody><tr><td width="90%"> Voor de mensen die een bestelling geplaatst hebben bij BBP (Bishop Power Products) en deze nooit hebben ontvangen, doe er je voordeel mee!!
Gr,
Mario
Bishop Speaks!
</td> <td width="10%" align="right"> <!-- End of show warned sign -->
</td> </tr></tbody></table> <hr style="color: rgb(167, 167, 167);" size="1"> <!-- message --> To all:
Hello. My name is Dave and I am the new owner of Bishop Power Products. I would like to take this opportunity to explain some things that all previous customers need to understand. Please read the ENTIRE post before passing judgement or before making assumptions.
I bought Bishop Power Products for a large debt owed by Troy to Me and in that agreement, we have an indemnification clause which basically states that Troy is responsible for all previous orders and all previous debts. This was necessary because of his poor record keeping and inability to give me, in a timely manner, an exact number of orders that were outstanding. He is still working on it today (almost three weeks after the business sale took place).
One major issue in resolving this is that many people have initiated chargebacks with their credit card company or with Paypal and have received their money back but for some reason still feel they should get the product they ordered as well (I have no less than ten emails stating such). If there is a chargeback, the money is instantly withdrawn from Troys account. If he has no money in that account then Paypal protects buyers up to a certain amount and gives that money to the customer and in the case of a credit card transaction, they are protected 100% and the customer gets their money back regardless of Troy's account status. I am not asking anyone to withdraw their chargeback but if you have initiated a chargeback, your order will not be shipped because you should be getting your money back from your credit card company or Paypal whichever the case may be.
Please keep in mind that I, the new owner of Bishop, have absolutely NO access whatsoever to Troy's Paypal account or his old credit card merchant account so it is literally impossible for me to tell who has had their order shipped and who hasn't as it is also impossible for me to tell who has initiated a chargeback and who hasn't. I also have no access to old order information (beyond June 12th as that is when Troy changed to his new web cart). I can't just send orders to anyone who claims to not have received one. If you have not received your money back through the chargeback process, you should email Troy at info@formerbppowner.com and copy me in on the email as well at orders@b-p-p.com.
Now, with all that being said, I don't intend on standing by and doing nothing either. I am in fact working with Troy to try and get some of the old orders that he can CONFIRM still need to be shipped (that have no chargeback pending). But, you are all going to have to be patient. At this point, what choice do you and I have but to be patient anyway.
Please understand that you ordered from Troy, he received the money and not me. So any orders that I do send out, are a complete loss for me, other than the obvious good will.
We have opened our own Paypal and Merchant (credit card) accounts and we are currently shipping all orders placed on a daily basis by 2 pm (Monday through Friday). I am sure there are people reading this who have ordered from the new Bishop Power Products who are happy customers. We run a tight ship here and now have almost real time inventory on the website (updated daily at 4 pm).
This of course is only the beginning and it will be a long road back to earning your trust, but I need to tell you all publicly that Bishop Power Products is an entireley different company as of November 21st. Regardless of the speculation online, Troy is NOT still the owner and has nothing to do with the company anymore except to help me figure out who the old orders are that he still needs to take care of.
I will look back on this thread as often as I can but don't intend on hashing out problems in the public forum. Please email your questions to me at orders@b-p-p.com and please don't use the PM feature as I don't have time to add every forum PM to my daily routine. If you email me, please include your Full Name, Shipping Adress, order number and payment method and I will do what I can to help you.
Sincerely,
Dave
Gr,
Mario
Bishop Speaks!
</td> <td width="10%" align="right"> <!-- End of show warned sign -->
</td> </tr></tbody></table> <hr style="color: rgb(167, 167, 167);" size="1"> <!-- message --> To all:
Hello. My name is Dave and I am the new owner of Bishop Power Products. I would like to take this opportunity to explain some things that all previous customers need to understand. Please read the ENTIRE post before passing judgement or before making assumptions.
I bought Bishop Power Products for a large debt owed by Troy to Me and in that agreement, we have an indemnification clause which basically states that Troy is responsible for all previous orders and all previous debts. This was necessary because of his poor record keeping and inability to give me, in a timely manner, an exact number of orders that were outstanding. He is still working on it today (almost three weeks after the business sale took place).
One major issue in resolving this is that many people have initiated chargebacks with their credit card company or with Paypal and have received their money back but for some reason still feel they should get the product they ordered as well (I have no less than ten emails stating such). If there is a chargeback, the money is instantly withdrawn from Troys account. If he has no money in that account then Paypal protects buyers up to a certain amount and gives that money to the customer and in the case of a credit card transaction, they are protected 100% and the customer gets their money back regardless of Troy's account status. I am not asking anyone to withdraw their chargeback but if you have initiated a chargeback, your order will not be shipped because you should be getting your money back from your credit card company or Paypal whichever the case may be.
Please keep in mind that I, the new owner of Bishop, have absolutely NO access whatsoever to Troy's Paypal account or his old credit card merchant account so it is literally impossible for me to tell who has had their order shipped and who hasn't as it is also impossible for me to tell who has initiated a chargeback and who hasn't. I also have no access to old order information (beyond June 12th as that is when Troy changed to his new web cart). I can't just send orders to anyone who claims to not have received one. If you have not received your money back through the chargeback process, you should email Troy at info@formerbppowner.com and copy me in on the email as well at orders@b-p-p.com.
Now, with all that being said, I don't intend on standing by and doing nothing either. I am in fact working with Troy to try and get some of the old orders that he can CONFIRM still need to be shipped (that have no chargeback pending). But, you are all going to have to be patient. At this point, what choice do you and I have but to be patient anyway.
Please understand that you ordered from Troy, he received the money and not me. So any orders that I do send out, are a complete loss for me, other than the obvious good will.
We have opened our own Paypal and Merchant (credit card) accounts and we are currently shipping all orders placed on a daily basis by 2 pm (Monday through Friday). I am sure there are people reading this who have ordered from the new Bishop Power Products who are happy customers. We run a tight ship here and now have almost real time inventory on the website (updated daily at 4 pm).
This of course is only the beginning and it will be a long road back to earning your trust, but I need to tell you all publicly that Bishop Power Products is an entireley different company as of November 21st. Regardless of the speculation online, Troy is NOT still the owner and has nothing to do with the company anymore except to help me figure out who the old orders are that he still needs to take care of.
I will look back on this thread as often as I can but don't intend on hashing out problems in the public forum. Please email your questions to me at orders@b-p-p.com and please don't use the PM feature as I don't have time to add every forum PM to my daily routine. If you email me, please include your Full Name, Shipping Adress, order number and payment method and I will do what I can to help you.
Sincerely,
Dave
.
unctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w
oNotPromoteQF/> <w:LidThemeOther>NL</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w
ther; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:612.0pt 792.0pt; margin:70.85pt 70.85pt 70.85pt 70.85pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:Standaardtabel; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> 
